This website is designed and managed by Mexico City’s Digital Agency for Public Innovation, hereinafter “The Agency”, which is committed to providing a safe and positive experience to all users on this website. To help us do that, we need you to follow a few basic rules when you’re here.

Anyone wishing to make use of the services offered by this platform may do so in compliance with these “Terms and Conditions of Use” as well as the policies and principles described herein.


This document describes the general terms and conditions of use of the platform “TheCity.mx” of the Ministry of Tourism of Mexico City Government, hereinafter “TheCity.mx“, which allows you to consult information of interest to visitors, highlights, and regional celebrations, during any visit to the city.

You may also get cultural information and review everything you need to fully organize/plan your stay in Mexico City.


Navigating and using “TheCity.mx” implies that you have read, understood and accepted these “Terms and Conditions of Use”.

Access to “TheCity.mx” may involve the use of cookies, which are small amounts of information that are hosted in your browser and can be consulted by the platform to improve User experience. They are innocuous to your computer and enable us to know more about interaction you have with this platform, which generates useful information for the detection of malfunction, and they allow us to provide you with more satisfactory navigation.


You assume responsibility for all the actions you take, by using and consulting the web site “TheCity.mx“, it is considered that you perform such action willingly. You will not use, or allow other users to use this platform or any service provided through it, contrary to the principles of these “Terms and Conditions of Use,” as well as the legal provisions applicable to the services you can find in “TheCity.mx.

You acknowledge and agree that the Government of Mexico City is relieved of all liability for the misuse of “TheCity.mx.

Like every technological development, “TheCity.mx” is fallible and will be in the process of continuous improvement; so there is the possibility, albeit remote, of technical failures during use; as such, the Government of Mexico City does not guarantee that the platform will be error-free; for this reason, you disclaim all liability to the Government of Mexico City, and assume liability for all damages arising from the circumstances set out in this paragraph.

The Government of Mexico City shall not be liable for any inconveniences you may sustain with any devices or accessories when using this digital platform.

Under no circumstances shall the Government of Mexico City assume responsibility for the consequences of the improper or fraudulent use of “TheCity.mx,” whatever the cause of the possible damage.


The Government of Mexico City through “The Agency” has the full right to make modifications to the contents offered, whether temporary or permanent, at any time; therefore, it is not possible to guarantee the availability or continuity of the same information on “TheCity.mx” at all times nor during the updating. “The Agency” assumes no responsibility for any failure that may arise with the use of this platform, whether through changes and updates, nor for any other reason.

The Government of Mexico City reserves the right to modify, restrict, or delete all or any of the attributes of “TheCity.mx,” temporarily or definitively, without being subject to any request because of this, nor the right to claim damages by you.


This platform may have links, contents, services or functions to other websites or Internet domains, belonging to authorities different from the Government of Mexico City. The display of these links is intended to improve the user experience, and is shown for informational purposes only.

The links mentioned in this section, at all times will be the responsibility of the website owners; and they will provide the technical support that may eventually be needed; availability and access to them will be their responsibility as well.


In accordance with Mexico City’s regulations on government information and accountability, any information generated, administered, or in the possession of the governing bodies is considered of the public domain, accessible to any person, with the exception of information considered to be reserved or confidential.


The website “TheCity.mx” is Copyrighted © 2020. All rights reserved.

Use of “TheCity.mx” does not make you the owner of any of the intellectual property rights thereof, nor the content, nor of the information you access. You are prohibited from using the name, trademark, or logo of the Government of Mexico City.

Notwithstanding the foregoing, you may print, copy, or store information, provided that it is for strictly personal use.


“The Agency” reserves the right to take legal actions against persons who misuse  the information contained in “TheCity.mx,” or for the breach of these “Terms and Conditions of Use.”

The relationship between “The Agency” and the Users will be governed by the law of Mexico City. In case of a procedure, the parties shall be under the jurisdiction of the Mexico City’s courts, in accordance with the relevant matter.

These terms were last updated on 10/23/2019 and are effective immediately.

Thank you for visiting.